Shipping Policy

GONETKART Shipping Policy

Thank you for shopping at GONETKART. We are committed to delivering your orders quickly, safely, and efficiently.

Please read our Shipping Policy below to understand how your orders are processed and delivered.

1. Order Processing Time

Handling Time: All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
Notification: You will receive another notification when your order has officially shipped.
Peak Seasons: During high-volume periods or sales, processing may take up to an additional 2 business days. We appreciate your patience.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed dynamically at checkout. We offer the following shipping methods:

Standard Shipping: Delivers within 5 to 7 business days.
Express Shipping: Delivers within 2 to 3 business days (available for select pincodes/regions).
Free Shipping: We offer Free Standard Shipping on all orders above a minimum purchase threshold (as specified on our website's promotional banners).

Please note: Delivery delays can occasionally occur due to unforeseen courier bottlenecks, extreme weather, or regional restrictions.

3. Domestic & International Coverage

Domestic Shipping: We ship to most addresses and pin codes across India.
Restrictions: We currently do not ship to P.O. Boxes or military APO/FPO addresses.
International Shipping: At this time, GONETKART only ships domestically within India. We do not offer international shipping.

4. Shipment Confirmation & Order Tracking

Tracking Details: As soon as your order leaves our warehouse, you will receive a Shipment Confirmation email containing your tracking number(s).
Activation: The tracking number will typically become active and traceable within 24 hours of receipt. You can track your package directly through our courier partner's tracking portal.

5. Customs, Duties, and Taxes

GONETKART is not responsible for any additional local octroi, state entry taxes, or regional compliance fees applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer.

6. Damaged, Lost, or Delayed Packages

We take great care in packaging your products, but mishaps can happen during transit.

Damaged Items: If your order arrives damaged, please take clear photos of the packaging and the damaged item immediately. Contact our support team within 48 hours of delivery at [Insert Support Email] with your order number and the photos.
Lost Packages: If your tracking information states that your package was delivered but you have not received it, please check around your property or with neighbors before contacting us. If it remains missing, reach out to us within 7 days of the listed delivery date so we can open an investigation with the courier.

7. Incorrect Addresses & Undeliverable Shipments

Customer Responsibility: Please double-check your shipping address carefully before completing checkout. GONETKART is not responsible for orders shipped to an incorrect or incomplete address provided by the buyer.
Return to Sender: If a package is returned to our warehouse as undeliverable due to an incorrect address or multiple failed delivery attempts, the customer will be responsible for the reshipping fees.

8. Contact Information

If you have any questions or need further clarification regarding the shipment of your order, please reach out to us:

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